Privacy Policy
Effective date: November 12, 2026
Introduction
At Quality Air Heating & Cooling, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our services, or interact with us. By using our services, you agree to the terms in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information: This may include your name, contact details (such as phone number, email address, and mailing address), and other details you provide related to the products or services you request from us.
Payment Information: When you pay for our services, we may collect payment information such as credit or debit card details, billing information, and transaction history.
Service Information: Details about the products or services we provide to you, including your service history and any preferences or requests you may have shared.
How We Use Your Information
We use the information we collect for purposes including:
To provide and manage our services, including scheduling appointments, processing payments, and delivering the products or services you request.
To communicate with you about service updates, appointments, promotions, and other relevant information.
To improve our services by analyzing usage patterns and improving the customer experience.
To comply with legal obligations, resolve disputes, and enforce our agreements.
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: Trusted third-party vendors who help us operate our business, such as payment processors, marketing agencies, and IT service providers.
Legal Obligations: When required by law or necessary to protect the safety, rights, or property of Quality Air Heating & Cooling, our employees, or customers.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to confidentiality agreements.
Security of Your Information
We are committed to safeguarding your personal information and have implemented industry-standard security measures to protect against unauthorized access, disclosure, or alteration. However, please note that no system is completely secure, and we cannot guarantee the absolute security of your information.
How Do We Share Your Mobile Information?
"No mobile information will be obtained from and/or shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can always decline or stop receiving messages by responding "STOP" at any time. For more information, reply 'HELP'. Message and data rates may apply. Message frequency varies."
Your Choices and Rights
You have the right to:
Access, correct, or update your personal information by contacting us directly.
Opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.
Request the deletion of your personal information, subject to certain legal and operational obligations.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Quality Air Heating & Cooling
Address: 39 Columbus Ave, Spring Valley, NY 10977
Phone: 845-783-1638
Email: sales@qualityaircooling.com